Original topic:

S23 ultra battery problem

(Topic created on: 04-09-2025 08:51 PM)
102 Views
docvgskp
Active Level 3
Options
Galaxy S
It's been 2 years I'm using s23 ultra yesterday I have seen my back glass in the middle came out side it's suggestive of battery bulge but diagnostic are saying battery is in good condition and I'm keeping Charging 3 times a day today I went to service center and paid the amount of 3800 and have to wait 1 week to replace it 

Any one of the member faced this incident under 2 years
3 Comments
bhaghwan
Active Level 6
Galaxy S
3800 for only battery?
0 Likes
docvgskp
Active Level 3
Galaxy S
Yes
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. As of now, there are no reported issues with Samsung devices.

As your device has been submitted for repair, we kindly suggest that you wait for an update from the service center. They are committed to ensuring that you receive original parts at a genuine cost, along with a detailed service invoice once the repair is complete.

If you have any further questions or require assistance in the meantime, please feel free to reach out.

Warm Regards,
Samsung Customer Support

0 Likes