Here are steps on how to claim your S21 Gifts:
If you are purchasing from the Samsung Online Store:
Step 1 : Buy your phone at samsung.com/za/ and claim your gift at checkout. The new device and gifts will be delivered to the address provided.
If you are purchasing from other retail stores:
Step 1: Buy your phone at any participating retailer.
Step 2: When you have your phone switch it on and access or download the Samsung Members App.
Step 3: Follow the prompts, submit form with proof of purchase for validation and delivery details. ONLY once submission has been validated will customer receive congratulatory message. The gifts will be delivered to the address provided via Courier IT. Customer will receive tracking number.
Step 4: Confirmation email may be sent to your spam email, please also check there for the email.
Step 5: Delivery of the gifts take between 2 to 4 weeks, after your details have been validated.
How to Claim the Samsung Care Plus Offer:
Step 1: Open the Samsung Members App and click on the Samsung Care+ R499 offer banner, or go to https://www.samsung.com/za/offer/s21-care-plus-promo-terms/ and click the Buy Now button to redeem.
Step 2:Complete the Samsung Care+ registration form.
Step 3: Make the R499 once-off online payment.
Step 4 : You will receive an email with Samsung Care+ documents within 30 days.