Original topic:

Play store issues

(Topic created on: 10-07-2024 02:14 PM)
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Belvin
Active Level 1
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Galaxy S
Hello,

I am currently experiencing difficulties updating applications from the Play Store on my Samsung Galaxy S22+. Despite attempting various troubleshooting methods, including clearing the data and cache of both the Play Store and Play Services, as well as restarting the device, the issue persists. Notably, I am able to update banking applications, but I am unable to log in due to this unexpected inconvenience.

I would appreciate your assistance in resolving this matter as soon as possible.

Thank you for your attention to this issue.

Best regards,
Member
1 Comment
Samsung_specialist
Community Manager
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Galaxy S

Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Update apps from the Play Store

Always keeping your apps up to date is a way to maximize their performance. Follow the steps below to update apps individually or all at once using the Google Play Store app.


Step 1. Launch the Google Play Store app, and then tap the Profile icon at the top right.

Step 2. Select Manage apps & device.

Step 3. You can check the number of apps available to update.

Step 4. Tap Update all to run the updates all at once.
google play store app update step 5 google play store app update step 5

Step 5. If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.


Note:

When some apps are updated, they may require new permissions. You may get a notification prompting you to accept the new permissions.
After updating your app, you may need to restart your phone.
If you want to search for a specific app, tap Manage app & devices, then tap Manage. If an update for the app is available, an Update button will appear on the app’s Details page.

For more details, Please check the below link:


https://www.samsung.com/ae/support/mobile-devices/how-to-update-apps-from-the-galaxy-store-and-play-... 

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