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Original topic:

Issue with whatsapp

(Topic created on: 02-26-2025 10:43 PM)
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Sif_
Active Level 1
Options
Galaxy S
I have S25 plus. From today morning, I was not able to download images from whatsapp. Chat was working fine but media was not downloading. I checked all settings and Internet connection, all were fine. Then i cleared cache and data for whatsapp and restarted but still same. Then i uninstalled whatsapp and while trying to download and install from play store, its not proceeding with error can't install try again later. 

Did anyone else facing this issue in UAE. Please suggest how to reslove.

image


1 Solution


Accepted Solutions
Solution
VikrantTambade
Active Level 10
Galaxy S
Hi,

Try downloading the WhatsApp through another Google account.

View solution in context

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16 Comments
Harsha-D
Expert Level 1
Galaxy S
Did you try restarting
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Sif_
Active Level 1
Galaxy S
Yes many times
Harsha-D
Expert Level 1
Galaxy S
What are the common ways to fix the problem. Did you check that
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Sif_
Active Level 1
Galaxy S
Yes all checked and done. Its very basic point given. Like restart, clear cache, un install and re install. Reinstall not happening
Harsha-D
Expert Level 1
Galaxy S
Go to your device's Settings, then tap Apps > Google Play Store > Storage > Clear cache.

Tap Clear data > Delete.

Restart your device, then try installing WhatsApp again.

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Sif_
Active Level 1
Galaxy S
Already done
Harsha-D
Expert Level 1
Galaxy S
Not whatsapp, you have to clear google play cache
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Sif_
Active Level 1
Galaxy S
Yes I did for google play store also
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Solution
VikrantTambade
Active Level 10
Galaxy S
Hi,

Try downloading the WhatsApp through another Google account.
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