Original topic:

Pink line issue

(Topic created on: 03-02-2025 08:19 PM)
198 Views
Tushar007
Active Level 1
Options
Galaxy S
Hi,

From the last few updates on my Galaxy S22 Ultra, starting from Android 14, I see a horizontal green line on the screen, which has now turned pink. I believe it is mostly software rather than hardware, as the intensity of the color is higher when over lighter color pixels and lower when over darker color pixels. Please suggest methods to fix this issue. 
7 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
ram_ram
Active Level 6
Galaxy S
Sir my Samsung galaxy S22 mobile display got Green line samsung changed my mobile display free of cost go to galaxy app send email to Samsung care try your luck
0 Likes
amits22
Active Level 1
Galaxy S
For s22 and s22 ultra replacement is free only need to pay labour cost around 700. S22 plus is chargeable as of now
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Tushar007
Active Level 1
Galaxy S
Samsung is an idiotic, subpar-quality brand that treats customers as idiots. We are high on quality and consider horizontal lines an issue, but vertical lines are artistic expressions the customer has created to make the device look fancy. This is what Samsung's customer service told me. Done with Samsung smartphones forever. I don't love the competition but there's no way around it.
0 Likes
vikas_shetty
Active Level 4
Galaxy S
Pink link issue on my samsung S22+ after january security patch update, anyone got free display replacement?
0 Likes