Original topic:

Samsung s23 display issue after update. Who all affected sofar. Please let me kn

(Topic created on: 06-10-2025 09:13 AM)
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Nsp87
Active Level 3
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Galaxy S
Samsung s23
Samsung s23 green pink line issue 
Worst customer service 

8 Comments
ram_ram
Expert Level 3
Galaxy S
What display issue can't understand
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Nsp87
Active Level 3
Galaxy S
The display shows colourful lines like pink, green
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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ram_ram
Expert Level 3
Galaxy S
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply first you must get job card from Samsung service try
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Nsp87
Active Level 3
Galaxy S
No more such for samsung s23.. I frequently contacted, complained, mailed, call back to them
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Nsp87
Active Level 3
Galaxy S
If I get a minimum of 30+ ticket number from the users who affected this same issue, i can file a case against this issue in consumer court. That what I'm trying for.
Galaxy S
After the recent software update, a pink line appeared on my Samsung S23 screen, which wasn’t there before.

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Nsp87
Active Level 3
Galaxy S
As per samsung service team , itz only a rare issue. 😏😏The updates released were checked thoroughly by their experts
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