Susegad
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06-16-2025 11:25 AM in
Galaxy SA prominent green vertical line has appeared on the display of a Samsung Galaxy S21+ immediately following the mandatory One UI 7.0 software update. This issue was not present prior to the update and significantly impairs device usability.
Given that this is a known issue for some Samsung devices after software updates and that the problem is a direct consequence of a Samsung-provided software update, rather than physical damage or misuse, a free-of-cost screen replacement is requested IMMEDIATELY for my S21+ device.
4 Comments
0sanatani
Active Level 5
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06-16-2025 11:43 AM in
Galaxy S
Because Samsung wants you to buy a new Samsung model lol
goodthings
Expert Level 5
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06-16-2025 01:23 PM in
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
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06-16-2025 01:23 PM in
Galaxy S
Your's most welcome to here.
ram_ram
Expert Level 3
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06-16-2025 01:59 PM in
Galaxy S
Samsung service center and samsung customer support don't provide free replacement send email to Samsung care try I got free replacement for my s22 mobile display
