Original topic:

Gallery App Text Search Issue & Incomplete Dark Mode (Gray Problem) – S24 Ultra

(Topic created on: 09-17-2025 09:04 AM)
120 Views
singhbhupinder
Beginner Level 2
Options
Galaxy S
I am using a Samsung Galaxy S24 Ultra (latest software update, OneUI 7). I am facing two major issues on my phone:Gallery Text Search Problem:
Previously, on my old Samsung phone (A71), I could search in the gallery’s search bar for any photo by typing the text written on that photo (such as letters, mobile numbers, or names). Now on the S24 Ultra, this feature is missing. When I try to search by text, there are no results. Many users are facing this problem. This feature was earlier available but now seems to be removed.Dark Mode Grayness Issue:
When I use Dark Mode on my Galaxy S24 Ultra, the screen is not fully black but shows a grayish shade. In OneUI Dark Mode, gray colors are used instead of pure black. Even after turning off the Eye Comfort Shield, there is no difference — the screen remains grayish. There should be an option for a pure black dark mode, but currently it is not available.
2 Comments
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
jhind
Active Level 3
Galaxy S
Same problem S24 Snapdragon, android 16
0 Likes