Original topic:

PINK LINE on my S22 plus after Software update

(Topic created on: 06-12-2025 11:07 PM)
170 Views
YNKR
Beginner Level 4
Options
Galaxy S
 
I've updated my galaxy s22 plus as usually but this time I've got a gift from Samsung with a bright pink line on my display.

My case is - I've got this pink line issue today which is exactly 3 years 18 day from the date my purchase. So when I connected with customer care and service center they are saying that to change the display I will be charged around 19k.
How Can I be charged for the mistake that I have not done?
Doesn't it look Unfair?

I've been using Samsung mobiles from past 9 years and build my whole ecosystem in here but this is what Samsung is doing to the loyal customers.

It's very unfortunate that despite spending awful lot of money on a flagship you are getting this basic issues. Known for its displays but sustainability is becoming an issue. Will raise this issue to consumer court and will sue the company if you don't give free of cost repair. 

6 Comments
NikhilBhushan
Active Level 2
Galaxy S
I'm also having some trouble with my Samsung Galaxy S22, and it seems to have gotten worse since the recent update. The user interface is malfunctioning, and many of my apps are crashing or behaving erratically. I've always trusted Samsung, but I'm disappointed with their recent performance.
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Ruby-Sth
Active Level 4
Galaxy S
🙏🇳🇵🌹
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ram_ram
Expert Level 2
Galaxy S
Ask for free replacement or buy another mobile after replacement you may get Green line again
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YNKR
Beginner Level 4
Galaxy S
I've asked for screen replacement, but they are saying it is chargeable around 19k.
How can we pay 19k for the mistake that we have not done

Worst service by Samsung

They are looting money from their premium customers
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have checked and confirmed that your concern has already been highlighted to our dedicated team. You will receive an update from them shortly.

Warm Regards,
Samsung Customer Support

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Raman_Ghost
Active Level 2
Galaxy S
My spen didn’t work after update 7.0 on my s22 ultra
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