Original topic:

Notification issue after turning off power saving mode in OneUI 6.1

(Topic created on: 04-18-2024 09:46 AM)
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akash_t_n
Beginner Level 2
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Galaxy S

Hey guys,

My S23U has been affected with this issue even since updating to OneUI 6.1. I have a routine that turns on battery saving mode every night at 12AM and I turn it off manually when I wake up the next morning. The issue is that, notifications from certain apps like Snapchat, SMS organizer (it might be affecting other apps as well but I noticed these two since I use them regularly) are disabled until I open these apps manually after turning off the battery saving mode. I was hoping that this issue would be fixed post the April security/patch but that isn't the case unfortunately. Has anyone else noticed the same issue? Any help to resolve the issue would be appreciated, apart from resetting or wiping the cache partition xD.

1 Comment
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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