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07-16-2025 05:56 PM in
Galaxy S- Mark as New
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07-16-2025 06:04 PM in
Galaxy STurn off the shot suggestion in your camera settings then try.
It will be fixed for sure.
It's a bug after the June update.
Please let me know when you have fixed it.
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07-19-2025 10:48 AM in
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07-16-2025 08:17 PM in
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07-16-2025 08:17 PM in
Galaxy S
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07-17-2025 09:48 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.
● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.
● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.
Warm Regards,
Samsung Customer Support
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07-17-2025 09:44 PM (Last edited 07-17-2025 10:09 PM ) in
Galaxy Shttps://r2.community.samsung.com/t5/Galaxy-S/S23ultra-Camera-lense-switch-lag-️/td-p/20000989?src=ShareByUserCM
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07-17-2025 09:54 PM in
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07-17-2025 10:08 PM in
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07-19-2025 10:44 AM in
Galaxy S