Original topic:

Samsung's new feature called Green Line.

(Topic created on: 07-18-2025 04:33 PM)
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P_rin_c_e
Active Level 5
Options
Galaxy S
I am an S22 Ultra user. I purchased this device on 17 March 2022. Just after three years and one month, my phone got its first green line, and today I got the fourth green line without installing any kind of update. Well done, Samsung. Now I have an S22 Ultra with four green lines, horizontal and vertical as well. Nice, Samsung. 

💔 #Samsung #S22Ultra #GreenLine #Phone #Failure
7 Comments
Vicky1710
Active Level 4
Galaxy S
Hi,
I guess Samsung currently providing free replacement for display please check once...

However nowadays Samsung is doing worst thats for sure 🥲
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BiRdMaN
Expert Level 5
Galaxy S
Only for S21 and S22
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ram_ram
Expert Level 4
Galaxy S
This s23 customer got free replacement of display today don't spread false news please 1752845738632.jpg
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P_rin_c_e
Active Level 5
Galaxy S
They are providing, but only for 3-year-old phones.
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BiRdMaN
Expert Level 5
Galaxy S
1+ is giving a free screen replacement for a lifetime
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ram_ram
Expert Level 4
Galaxy S
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try first you must get job card from Samsung service center
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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