Original topic:

Issue in Camera app

(Topic created on: 07-16-2025 08:17 PM)
939 Views
AnuvabLeo13
Beginner Level 3
Options
Galaxy S
After the June 2025 Security patch on my Samsung Galaxy S23, i am facing some serious isssues with the camera app. Switching to front camera from back takes almost 2-3 seconds which is unusual. Same happens when switching to Video mode (takes 2-3 seconds to switch). Another problem is while switching lens, it freezes for couple of seconds and lags a lot while switching the lenses from UW to W to Telephoto.
9 Comments
SUBU99
Active Level 5
Galaxy S
Hello dear.
Turn off the shot suggestion in your camera settings then try.
It will be fixed for sure.
It's a bug after the June update.
Please let me know when you have fixed it.
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HARIRAJ1809
Active Level 6
Galaxy S
No, bro, it's not fixed. The overall camera app lags a lot. When I go into camera settings and return back, it just blurs and takes time to access the lens
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goodthings
Expert Level 5
Galaxy S
Please clear catche n clear data of this app and reset camera settings also reset all settings in general management settings also flight ✈️ mode on n off one time, also optimize your's device in device care too also clear catche of all apps manually also update your's all apps also go to camera settings and turn off shot suggestion then try to it's again. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

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Luck-è
Active Level 7
Galaxy S
Same i am facing and posted already a while ago . Did you get any solution?

https://r2.community.samsung.com/t5/Galaxy-S/S23ultra-Camera-lense-switch-lag-️/td-p/20000989?src=ShareByUserCM
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AnuvabLeo13
Beginner Level 3
Galaxy S
yeah just turn off the shot suggestion in camera settings
Luck-è
Active Level 7
Galaxy S
🙏 thanks but after this also camera lags a bit not feeling smooth like before
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HARIRAJ1809
Active Level 6
Galaxy S
Bro, same issue, bro. I thought that because I got the green line issue and changed my display on 5th July, I thought that it did this 🥲
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