Original topic:

S25 camera zoom issue

(Topic created on: Wednesday)
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Athulrajan007
Active Level 1
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Galaxy S
I am getting super blurry/out of focus images on my S25 when I zoom to 30x. Tried clearing the camera cache/data and resetting the app. Anyone else getting this or knows a fix? #S25

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1 Comment
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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