Green vertical line on display in S21

[AshwinS21]

one green vertical line stareted appearing on my display after update to latest one UI . Visited Customer service centre. They said S21 is not covered in the scheme for free replacement of Display. Called customer helpline. The helpline guy put me on hold for 30 minutes and then blamed me for this issue. They refused to acknowledge this issue stating that this issue is in S20 only not in s21. Very rude customer helplline manager. Disappointed. Customer is paying the price for no fault. Thinking to switch to IOS now. 

[Grizzlygoon]

Tag them on twitter and also raise a complaint with their management. Same way s20 initially they didn't acknowledge. Once a lot of people responded. They did give the free replacement.

[TheFastestIndian]

Vertical lines issue is in all phones with Samsung display. Samsung CEO link to raise concern

https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionGeneralNew.jsp?siteId=592...

Watch video in this post

https://r2.community.samsung.com/t5/Others/Amoled-Display-Issue-Green-Pink-Line/td-p/13791630

[AshwinS21]

Thank you.

[iamrohitkm]

Not a lot of users are facing this. When many start then they will give free replacement.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Nishanthan_Ravi]

one pink vertical line stareted appearing on my display after update to latest one UI . Visited Customer service centre. They said S21 is not covered in the scheme for free replacement of Display.  they asked me 14500 rupees for replacement totally disappointed. Customer is paying the price for no fault. Thinking to switch to IOS now. 

[AshwinS21]

They finally replaced display for my S21 free of cost. You have to follow up consistently

[Nishanthan_Ravi]

Now one more line also came in my display I don't know why it's come pink and green vertical line

[ROZAJMERI]

I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update ONE UI Version 6.1