Green line S22 no response from Samsung support yet

[Utsav0001]

The green line on my Galaxy S22’s display appeared immediately after software update.When I visited the service center for resolving this they said that this device is not in the policy of changing display for free of cost while other Samsung devices with the same issue got a free display replacement.It is unfair to expect customers to pay for repairs caused by Samsung’s software updates.

[Jithoo7]

Dont waste time with these irresponsible guys.
Please see my interation attached herewith.(1/4)

[Jithoo7]

Balance 2/4

[Jithoo7]

Balance 3/4

[Jithoo7]

Balance 4/4. No use utter waste of time.

[Utsav0001]

😮

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.

They will ensure you receive original parts at a genuine cost, along with a service invoice.

Warm Regards,
Samsung Customer Support