Original topic:

Green line issue after security patch update

(Topic created on: 11-27-2024 06:39 PM)
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KarthickMoorthy
Active Level 3
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Galaxy S

I'm here to share that my mom mobile S10 lite got green line when recently updated security patches. I have reached customer support and they told will not repair at free of cost since my device is out of warranty. Again Ive reached CEO email support and got the same reply from them too. At last ive filled Grievance against Samsung in National Consumer forum and awaiting response. I'm not sure why samsung is not ready to accept their fault at all. This is my 2nd S series device got affected by Green line followed by S21 Fe last year which Samsung agrees to replace display for around 3K from my pocket. Samsung can actually change their name to Scamsung!

7 Comments
Mainak007
Active Level 4
Galaxy S
Exynos???
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Galaxy S

Snapdragon 855

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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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Jithoo7
Active Level 3
Galaxy S
Please see my interaction (1/4)1732894378703.jpg1732894378726.jpg1732894378754.jpg1732894378779.jpg
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Jithoo7
Active Level 3
Galaxy S
Balance (2/4)1732894425087.jpg1732894425106.jpg1732894425137.jpg1732894425160.jpg
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Jithoo7
Active Level 3
Galaxy S
Balance (3/4)1732894464875.jpg1732894464896.jpg1732894464927.jpg1732894464952.jpg
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Jithoo7
Active Level 3
Galaxy S
Balance (4/4)
What is your opinion on this. Please dont waste others time, if you guys cant provide complimentary repair, just tell that. Instead of that you are wasting others time and cheating us more.1732894498961.jpg1732894498981.jpg
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