Green Line Issue

[SwapnilVPatil]

 I recently encountered a frustrating issue with my Samsung S22 after installing the July 2024 security patch update. A green line appeared on the screen, and it seems to be a problem with the display.

 What’s even more concerning is that my phone isn’t even 3 year old, yet when I visited the service center, they informed me that I need to pay around ₹12,000 for the replacement.

 I’m really disappointed that a software update seems to have caused this problem, and now I’m being asked to pay a significant amount for something that shouldn’t have happened in the first place.

 I am considering switching to a different brand as I feel that Samsung is taking advantage of its customers. I didn't thought samsung is such irresponsible to their valuable customers. I visited service center, tried to connect with the customer support on WhatsApp: their response was to reeboot or Reset the device.

 With this experience I've completely lost all the trust in the Samsung brand. I have seen multiple green line issues on different samsung devices which the users shared on different online platforms, they can't just ignore these. Hope the officials will reach out to me and help solve my issue to show their commitment to their customer.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[DINKAR-IN]

Nothing is visible in what you posted bro.

[Sreeram112233]

Good decision

[imloku]

https://chat.whatsapp.com/L0Msb33VxfQ80vUIDCjV3Y lets unite

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support