Original topic:

Galaxy S22 Ultra Display Issue after Software update to UI-6 . Users having horrible experience

(Topic created on: 02-22-2024 02:11 AM)
6525 Views
Dayalvish
Active Level 1
Options
Galaxy S

The Samsung S22 Ultra Display has the issue noticed by many users. this came to know when I had the similar issue noticed in my handset. 

I am usually very scaecely used and kept in good condition. No scratch whatsoever in the set. but while using the handset suddenly the bright spot appeared in the display. als if we closely looks it, we can see that the bright spot extends towards the left part of the display in a scattered manner. ifwe keep the handset in a darker place we can notice the light scattering easily. I really got annoyed after spending so much of money, such issues really put me in sad. then after browsing Samsung community support forum, I found that, I am not alone. many of the users are having the same exact issue what I am enduring now. I tried to resolve the issue by my own did the below points

1) went into Safe mode for any faullty application. ( negative)

2) did a factory reset. (negative no improvement).

then tried to change someof the badic setting which affects the display. activated the power savwer mode. instantaneously the bright patch dissappeared. the sceen become crispy and clean. but whenevet try to wake the screen by pressing the power button, I got a brief appearance of the bright patch over the left taks bar for second and immediately it dissappeared. 

also I tried to disable the power saver mode and reduced the refresh rate from 120 hertz to 60 hertz. then too the bright patch dissappeared. the sceen become crispy and clean. but whenevet try to wake the screen by pressing the power button, I got a brief appearance of the bright patch over the left taks bar for second and immediately it dissappeared. 

so my findigs are like even if the display is externally damged how it is possible that the display become normal if by enabling power savwer mode or reducing the refresh rate to 60???. 

Seriously Samsung requires a deeper analysis and save their trusitng users from the perils. 

spending so much of money to have such pain will definitely put us to think twice before opting for such poorly built Samsung Flagship devices. Hope samsung is listening.

 

Galaxy S22 Ultra Display issue.jpeg

108 Comments
Ragnar226
Beginner Level 3
Galaxy S
It is not an individual device issue. I am facing the same... Try to solve this from your end through software update asap...
0 Likes
Ishan_107
Beginner Level 2
Galaxy S
@cs_member10
Hi

I am also facing the same issue. I came to know that many users faced similar issues.
Please resolve the problem through software updates .
It's your responsibility as it occurred after the software update
0 Likes
Members_IWFClp4
Beginner Level 5
Galaxy S

Rejecting because of overseas product. Samsung itself is a korean product nd claming as samsung india

SathishCalicut
Beginner Level 3
Galaxy S
I'm also having the same issue after the recent software update. This is very pathetic 😒
0 Likes
igknight
Beginner Level 2
Galaxy S
Same here mine have issue on right side and it doesn't disappear on power saving mode or switching to 60Hz. Mine have issue since 7-8 months but got resolved after update now it is there again hope Samsung do something about it
himanshijaun
Beginner Level 2
Galaxy S
How it got resolved?
0 Likes
Tola1
Active Level 1
Galaxy S

So you left yours without fixing it for 6-7 months?

I heard it can go blank anytime

And after updating, it was restored back to normal?, please I don't get you?

0 Likes
Suresh9305
Active Level 4
Galaxy S
Well i had the same issue and took it to the service centre
They got the screen replaced for free as i had extended warranty
Tola1
Active Level 1
Galaxy S

Are you are Nigerian?

I did, I went to their service center but I was told the phone isn't in Nigeria's region and there's nothing they can do, than for me to repair myself

0 Likes
Pbhero
Beginner Level 2
Galaxy S
I had the same issue.kindly advise regarding the same otherwise we have to take legal steps against samsung... you guys are silent and doing nothing from your side making fool of your customers