Original topic:

S22 ultra display issue (i am **bleep**ing exhausted)

(Topic created on: 04-28-2025 10:09 PM)
140 Views
anubhav08
Active Level 5
Options
Galaxy S
This is the worst experience from scamsung and there service centers 
Denying free replacement 

"Hello @SamsungIndia,
Mera Samsung S22 Ultra ka display mein black spots aa gaye hain, jo software update ke baad aaye hain. Jab maine January mein service center visit kiya tha, tab mere phone ka back glass bilkul intact tha aur koi physical damage nahi tha.
Mujhe lagta hai ki yeh software issue hai kyuki bhai ye green line ke aaath aye hai yrr meri kya galti bhai ussme, aur phone ka display free replace hona chahiye.
Kindly meri request ko escalate karein aur free replacement ka solution dene ki kripya karein.
Phone ka serial number/IMEI: [Yahan apna serial number dal]
#SamsungS22Ultra #DisplayIssue #SamsungSupport"


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4 Comments
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

You have already connected with our service team, they have guided you according to Samsung policies, please be informed there is no policy for free display replacement for black dotts on display the charges for repair are applicable for repair.

Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.

Warm Regards,
Samsung Customer Support

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anubhav08
Active Level 5
Galaxy S
Sir but my phone got black spots and green line too due to software update that's not my fault... I request plzzzz change kardo yr
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Ravi2023
Active Level 4
Galaxy S
For ultra they are giving free screen replacement till September 2025 go and ask service centre
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ram_ram
Active Level 6
Galaxy S
My s22 mobile display got Green line after software update samsung service center don't provide free replacement open my galaxy app send email to Samsung care try
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