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Monday (Last edited Monday ) in
Galaxy S
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Tuesday (Last edited Tuesday ) in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
At Samsung, we take great pride in providing top-tier specifications and designs in our devices for users who value premium features and innovative technologies. Each product is crafted to meet diverse customer needs, ensuring a refined experience tailored to our users' preferences.
Our devices are not just about aesthetics, they feature unique specifications aimed at enhancing performance, all backed by rigorous global quality checks. Our commitment to excellence is unwavering, and we continuously strive to offer you an impeccable product experience.
In addition, we understand that issues may arise from time to time due to various factors. Rest assured, our dedicated service team is always available to assist you and resolve any concerns you may encounter, in line with Samsung guidelines.
Additionally, we are taking your valuable feedback regarding the device performance and we request you kindly share the log file regarding the device issues. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Warm Regards,
Samsung Customer Support
