Original topic:

Galaxy S22 Ultra Display Issue after Software update to UI-6 . Users having horrible experience

(Topic created on: 01-06-2024 11:04 AM)
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Dayalvish
Active Level 1
Options
Galaxy S

The Samsung S22 Ultra Display has the issue noticed by many users. this came to know when I had the similar issue noticed in my handset. 

I am usually very scaecely used and kept in good condition. No scratch whatsoever in the set. but while using the handset suddenly the bright spot appeared in the display. als if we closely looks it, we can see that the bright spot extends towards the left part of the display in a scattered manner. ifwe keep the handset in a darker place we can notice the light scattering easily. I really got annoyed after spending so much of money, such issues really put me in sad. then after browsing Samsung community support forum, I found that, I am not alone. many of the users are having the same exact issue what I am enduring now. I tried to resolve the issue by my own did the below points

1) went into Safe mode for any faullty application. ( negative)

2) did a factory reset. (negative no improvement).

then tried to change someof the badic setting which affects the display. activated the power savwer mode. instantaneously the bright patch dissappeared. the sceen become crispy and clean. but whenevet try to wake the screen by pressing the power button, I got a brief appearance of the bright patch over the left taks bar for second and immediately it dissappeared. 

also I tried to disable the power saver mode and reduced the refresh rate from 120 hertz to 60 hertz. then too the bright patch dissappeared. the sceen become crispy and clean. but whenevet try to wake the screen by pressing the power button, I got a brief appearance of the bright patch over the left taks bar for second and immediately it dissappeared. 

so my findigs are like even if the display is externally damged how it is possible that the display become normal if by enabling power savwer mode or reducing the refresh rate to 60???. 

Seriously Samsung requires a deeper analysis and save their trusitng users from the perils. 

spending so much of money to have such pain will definitely put us to think twice before opting for such poorly built Samsung Flagship devices. Hope samsung is listening.

 

Galaxy S22 Ultra Display issue.jpeg

108 Comments
JSS28
Active Level 7
Galaxy S
Hope they see ur review and start working towards it
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, as you have already done the possible troubleshooting steps on your device, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Members_ZUxeEG6
Beginner Level 2
Galaxy S

Hi

 

I am facing the exact same issue with my s22 ultra. Kindly advice or make sure the tech team works on the this.

It's so disappointing after spending a lot of money.

ultra123
Beginner Level 3
Galaxy S
Am facing same issue
Will never buy samsung products
They only charge high prices but never gave high service
NaveenDaivajna
Beginner Level 3
Galaxy S
Samsung CS, this needs an immediate fix. The issue wide spread (as you can see in this forum)
jack1717
Beginner Level 2
Galaxy S
Hi I am also facing same issue on the display after update... Samsung to provide necessary fix on free of cost to customers... Otherwise it's not good for your reputation
Galaxy S

After went to service centre u people will say,by seeing small small scratches it is dent very worst response from your service centre they tell small small scratches they called dent I'm using plastic back case from 2 yrs hence small scratches on my phone so that's the reason they rejected in market 10k 20k mobile durability is very high compare to this Samsung mobiles they are not accepting there software fault if any for any small small scratches or small dent display issue will arise?? Whats the reason they giving really horrible experience if anybody will go to service centre really they will feel like this only don't buy Samsung mobiles 

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himanshijaun
Beginner Level 2
Galaxy S
Having the exact same issue aftertaste update. Need a resolution at the earliest.
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AHmaruf
Beginner Level 2
Galaxy S
I am facing the exact same issue with my s22 ultra. Kindly advice or make sure the tech team works on the this.
Suddenly appeared. Warranty already expired.
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