Fingerprint issue in s20fe 5g

[adistylik]

The fingerprint icon keeps turning on automatically when the screen is off, anyone else facing this issue?

[MuzikD · Accepted solution]

Ya, after the latest update. I saw the same on my cousin device. Hard rest is only solution. He get rid of this problem but it heating like lawa.

[adistylik]

I tired factory reset but it didn't work. Took my phone to the service centre and they changed the software and now the problem is gone

[MuzikD]

So, it was a software issue. My cousin S20Fe problem was solved but ya.. heating issue is something that we can't ignore.

[adistylik]

Yes, hope they fix this issue with the next update

[adistylik]

Update. It came back once again. They had to replace the FP sensor entirely.

This issue is gone, but now the entire FP module doesn't work.
-_-

[MuzikD]

I don't know about that as he exchange his mobile with A52s. A52s is going far better then S20Fe.

[Maddy210]

Yes bro...facing the same

[S20FEGUY · Accepted solution]

Its not the fingerprint. Its the AOD turn on AOD it will start to flicker too. Factory reset is the solution.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. As the fingerprint sensor is blinking when the screen is off, please take the data backup and perform the factory data reset to the device.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.