S20FE 5G not accepting correct PIN

Samsung_CSVN9FL · ‎10-23-2023

Hi,

My S20 FE is not accepting correct PIN while unlocking and I'm completely locked out. I have been using the same PIN for about 2 years, and I haven't changed it recently since I always use fingerprint to unlock. Recently I updated my device and unlocked using the same PIN after restart but now it is not accepting.

I'm bummed to see this kind of glitch on Samsung Device, atleast there should be Forgot Password and login with Samsung ID or Google ID to recover.

I tried Find my device to unlock the device, but it seems that remote unlock is not turned on, on my device.

I wiped the Cache partition, restarted and tried the PIN but still didn't work.

I have a year of Photos and Videos stored in that device, don't want to Factory data reset it.

Please help me with this issue if anyone had faced similar issue.

TechyKamal · ‎10-23-2023

Even after factory reset, I think you will get the option to have all the files available previously while setting up the device.

techshark · ‎10-23-2023

No, factory reset will wipe all his photos & videos.

Lekhwani · ‎10-23-2023

Have you tried 0000 or 1234

Samsung_CSVN9FL · ‎10-23-2023

I'm planning to try those, I'll try it after 24 hr cool down time and will let you know, Thanks

Samsung_CSVN9FL · ‎10-24-2023

Tired it after the cool down period, it didn't work

Nilesh_Shah · ‎10-23-2023

If you are using screen protection like film/glass, chances are that have a problem. Try removing the film/glass and using the pin.

If this is helpful, mark this answer as a solution.

Samsung_CSVN9FL · ‎10-23-2023

sure, I'll try this too, Thanks for the suggestion

Devv_007 · ‎10-23-2023

Service center can help you..

Samsung_CSVN9FL · ‎10-23-2023

I asked the authorized service centers but they don't have any tools, and has factory data reset as the only solution

Original topic:

S20FE 5G not accepting correct PIN