Exchange IMEI Validation issue with cashify

[Akshay_max]

I was exchange my s 23 ultra for the new s25 while exchange even after full passed on the cashify diagnosis app after scanning the QR code it showed as IMEI Validation pending wait for 5 min

Even after trying for 5 to 6 times still the issue was showing.

[Akshay_max]

Ok bro

[AdityaSharma55]

It shows error but if you try again then no problem. I face this too.

[Subham21]

Take screenshot of the IMEI page and ask him to upload there. There is an option to upload photo from gallery.

[Akshay_max]

They canceled the order

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that we have a dedicated team that can surely provide you with all the information regarding your query, please contact via ( 180057267864/ 1800407267864. operation 24 working hours ([Option 1/2 for language (English/Hindi) → Option 3 for Samsung shop]) to reach them.

Warm Regards,
Samsung Customer Support

[Ammu2346]

I'm facing same issue.

[Ammu2346]

Any solution regarding this issue..

[nicknemo]

Im facing same issue, please post if anyone has a solution to fix this problem

[Members_cvz3lUP]

We bought the product from Samsung store by paying more money so that we do not have to face any kind of problem but it became more headache for us because I did not expect this from Samsung at all. I have been calling customer care continuously for the last 2 days but still there is no solution and if a person has to go out somewhere then Samsung behaves like this with him, then it is a very bad thing.

 We bought the product from Samsung store by paying more money so that we do not have to face any kind of problem but it became more headache for us because I did not expect this from Samsung at all. I have been calling customer care continuously for the last 2 days but still there is no solution and if a person has to go out somewhere then Samsung behaves like this with him, then it is a very bad thing.