Original topic:

Edge lighting not working when the screen is off on my S9

(Topic created on: 06-21-2019 09:12 AM)
Abhinoow
Active Level 1
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Galaxy S
Heyy guys, I need a help with this. I'm not getting any edge lighting notifications when the screen is off. I am getting them only when the screen is on . The option is set to "always".
9 Comments
Abd53
Active Level 5
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Galaxy S
check the power saving settings.. if u have switched on Restrict background usage your Edge lighting wont work
Abhinoow
Active Level 1
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Galaxy S
Power saving is off. Normal messaging notifications are shown through edge lighting but not apps like Instagram or WhatsApp.
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Abd53
Active Level 5
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Galaxy S
check if the notifications of Edge lighting for Instagram and WhatsApp if not switched off
Options
Galaxy S
It's a software issue. Third party apps will not show edge lighting when screen is off, but all built in apps like SMS, Missed calls, etc will show edge lighting even when screen is off
Abhinoow
Active Level 1
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Galaxy S
It is turned on but there's no edge notifications showing up on the lockscreen.
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Options
Galaxy S
Hi dear, edge lighiting have issues with third-party apps. There are no solution for this issue at this point. Samsung is aware about this issue and sure they will find a solution for us.
Abhinoow
Active Level 1
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Galaxy S
Oh okay, thank you so much.
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Prabhjotcherra97099
Active Level 4
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Galaxy S
edge lighting supports apps such as insta whats app and messages. But there is an issue, the edge lighting does not work when the screen is off for insta and whats app. anyways it works for messages app while the screen is off becuz its not a third party app and is built in where as whats app and insta are third third party apps.
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MdTajammul
Active Level 7
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Galaxy S
i saw in my friend mobile it's work even screen is off also for WhatsApp, Instagram, SMS & etc., my friend device from Philippines. But gulf region set is not working when screen is off....
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