Niranjan029
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11-03-2024 10:01 PM in
Galaxy S
It's been more than a month 😞 I raised a green line issue on display with Samsung S22. I contacted customer care regarding this, visited the service center multiple times for multiple inspections 🧐 had spoken multiple calls with customer care regarding the issue.After multiple long calls, Finally they conneted me to the Samsung HQ india regarding this. Even they took some logs from the device, after that its been more than 10 to 15 days still no reply from them. I wrote multiple mails to the concerned person Mr.X who is handling my issue. No reply from him. Tried calling customer care and requestd for a callback from Mr.X and again there is no calls or reply. Can i know what's really happening. Is there anyone in Samsung customer care who really care? 😒
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Deepray13
Active Level 6
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11-03-2024 10:21 PM in
Galaxy S
Hi tumhara mobile under warranty hai
Deepray13
Active Level 6
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11-03-2024 10:21 PM in
Galaxy S
Tum national consumer per call karo

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11-04-2024 08:45 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question> select the appropriate issue category> Type your query and send.)
Warm Regards,
Samsung Customer Support
