Original topic:

Green line problem

(Topic created on: 11-03-2024 06:59 PM)
174 Views
Tanvir_
Active Level 4
Options
Galaxy S
For 2 days my Samsung S22 mobile green line is showing it is showing for 1 hour or 2 hours then it is fine what is the reason?
3 Comments
Vikasofficial
Expert Level 2
Galaxy S
Please submit a complaint to Samsung customer support through the Samsung Members App. This will also send log files along with the error report for this issue. Then, visit a service center for a replacement or repair.
If you agree my suggestion then click 3 dot button and accept my solution bro ❤👏
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung.Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors. So, kindly perform the following steps to resolve your issue.

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes