Original topic:

Samsung galaxy s24 ultra

(Topic created on: 11-03-2024 10:51 PM)
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tabrejmansuri
Active Level 1
Options
Galaxy S
Saturation There is also a lack of this. Compared to the i phone 12, the camera of Samsung s 24 ultra takes very poor quality photos and the biggest problem is of saturation and there are many other things too. So please get a good software update. Please solve all these problems and do it as soon as possible. We feel ashamed to compare the camera of our phone with that of I phone.We are sure that Samsung will understand our problem and will fix it as soon as possible.
4 Comments
abhi0817
Active Level 3
Galaxy S
I understand bro, even my iphone 11 camera was better quality than s23u i hope samsung fixed this asap
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wanderingsoul
Active Level 4
Galaxy S
Check my posts, taken from S24 ultra
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wanderingsoul
Active Level 4
Galaxy S
These are captures, without any post processing20241025_134555_1000144953_1729856756.jpg20241024_192703_1000144439_1729790829.jpg20241025_145222_1000145070_1729860745.jpg
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. However, we are taking your valuable feedback regarding the device camera. we are continuously working to make our products better and more efficient.

Furthermore, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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