Original topic:

Concern about Screen Replacement for green line issue

(Topic created on: 10-28-2024 03:50 PM)
416 Views
maitreya12
Active Level 1
Options
Galaxy S
Hello Guys! Iam a User of Samsung Galaxy S21 FE 5G mobile. 2 days ago, while using my mobile, a green line has been appeared on my phone screen. So, when I've checked about the issue, I've seen that the samsung company officially announced free screen replacement for green line on phone for few S series users. So I went to the store for replacement. But, they are saying that the screen has to be replaced, and it costs around 14000.
I've asked for the free replacement, but they mentioned that it isn't applicable for S21 FE model phones.

I hereby, raise a complaint to the official Samsung community, claiming that, they should provide free replacement for even S21 FE users also. As I got this issue without any self damage, it's the responsibility if the respective community to consider this.
If free replacement is applicable for other models, then it should be provided for S21 FE model also.

Hence, I sincerely request the concerned authority to check through my concern and take the necessary action.
Thank you.


image
This is how I'm facing issue with my phone


image
This is the way the line appears



65 Comments
cherian1
Beginner Level 3
Galaxy S
My samsung model S22+ purchased from U.A.E about 1 1/2years now. I am facing green lined at the centre. I heard that it is a software issue or mfg defect. I request you to please rectify or replace it as I am your regular Samsung customer.
0 Likes
uvaisek
Beginner Level 2
Galaxy S
S21 fe green line today
vivekkusmal
Beginner Level 2
Galaxy S
I'm using Samsun F54 and victim of multiple green lines on screen. Please suggest. 15 days back my warranty has expired.
0 Likes
GunjanBhai
Active Level 1
Galaxy S
Green line appear middle of the screen in SAMSUNG GALAXY A 73 5G phone.

What to do now ?IMG-20240913-WA0001_1000538638_1726211904.jpgIMG-20240913-WA0000_1000538635_1726211903.jpg
0 Likes
Members_VpmivbP
Beginner Level 2
Galaxy S
Green line appear middle of the screen in SAMSUNG GALAXY A 73 5G phone. Want screen replacement ..they should provide screen replacements to other models also...it's due update it's not our fault it's company bugs 😑😑😑 need solution for the green line
0 Likes
Members_PyBRXGx
Beginner Level 2
Galaxy S

Brother i'm also facing same problem in my s21fe also since yesterday.... today i will to Samsung care and see what they do....otherwise I'll file a suit ...... 

0 Likes
Members_wDZV6F9
Beginner Level 2
Galaxy S

Same thing happened with me yesterday on my S21FE,

0 Likes
binoy3337
Beginner Level 2
Galaxy S
Today I update my s21fe after that there is a vertical greenline on the display...@samsungindian plz help me...
0 Likes
Members_rjBYfbJ
Beginner Level 2
Galaxy S

I faced a similar Issue today after updating it, went to the service center they are going to replace it for free however they have asked for service/labor charges of around Rs.600-700/-

0 Likes
KrishnaSarangi
Beginner Level 2
Galaxy S
While Software update in my Sumsung S22 Device i am facing pink line issue . Another day I went to near by service center but not got any positive response
They said they don't know about this .. my request is that Sumsung should add s22 series also for free screen replacement.
Because me as a Sumsung usser it's disappointing .Snapchat-1123404978_1000069328_1731057667.jpgSnapchat-764600346_1000069329_1731057669.jpg
0 Likes