Bug on Gallery to WhatsApp attachment

[Aaarjun888]

Hi @samsungsupport, 

I guess I am getting one bug on Samsung gallery app. After updating my Galaxy S24 ultra with 6.1.1 I am getting weird bug. 

When I am trying to send any image or video via WhatsApp the attachment it's showing as a bin file instead the real file format with pic or video thumbnail. 

After sending it to WhatsApp the file is going as a bin format.

And if receiver tries to open that file it asking for a different kind of option instead any gallery app to open.

What could possibly go wrong?

It's very irritating. 

Please help anyone.

[goodthings]

Your's most welcome.

[rajubhutia]

Its solove ❤

[goodthings]

Your's most welcome.

[goodthings]

Your's most welcome to here.

[Samsung_OneUi · Accepted solution]

Turn off Maximum Restriction mode from the Auto blocker settings.

[MDK1234]

Same issue on my S24

[goodthings]

Please see my above-mentioned reply and follow. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per checking your issue has been already resolved, if you have any further queries kindly feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

[Ana3110]

Seme issue on my S24 Ultra Thanks Bro

[MRNobody9]

Me too, bro. Same issue with my S23 Ultra, and it's incredibly frustrating.