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Original topic:

Image sharing issue from Samsung Gallery

(Topic created on: 12-01-2024 01:49 PM)
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Umakant777
Active Level 10
Options
Galaxy S
When I'm trying to share images from Samsung Gallery via WhatsApp I'm getting the below error since today morning.

While sharing images from Google Photos via WhatsApp there is no issue at all.

Also when I open the WhatsApp and send an image as attachment from Samsung Gallery it's working fine.

Anybody facing the same issue?
Any help will be highly appreciated.

image


1 Solution


Accepted Solutions
Solution
GS09
Active Level 4
Galaxy S
This is because you turned on Maximum restriction.
Follow these steps to turn it off :
1. Go to "Settings".
2. Click "Security and privacy".
3. Then click "Auto blocker".
4. Then turn off the "Maximum restriction".

Accept solution by tapping three dots in my comment section if you satisfied with my answer 😊

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5 Comments
Solution
GS09
Active Level 4
Galaxy S
This is because you turned on Maximum restriction.
Follow these steps to turn it off :
1. Go to "Settings".
2. Click "Security and privacy".
3. Then click "Auto blocker".
4. Then turn off the "Maximum restriction".

Accept solution by tapping three dots in my comment section if you satisfied with my answer 😊
KᗩᖇTIK_KS
Expert Level 5
Galaxy S
Go to Settings, then Security & Privacy, and turn off Auto Blocker.

The problem will be solved. However, if you don't want to adjust your privacy settings, that is also fine. This is just my personal opinion.

If you find this helpful, please accept it as a solution. This will help other users as well. To do this, click on the three dots in my reply section and then click on "Accept solution." 👍 #HelpfulCommunity
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goodthings
Expert Level 5
Galaxy S
Kindly turn off maximum restrictions in Auto Blocker then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Disable Auto Blocker: Settings> Security and Privacy> Auto Blocker> Then turn it Off.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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Umakant777
Active Level 10
Galaxy S
Why Samsung Customer Support is always late while giving support to their customers??😂😂
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