Resolved! Solved

Original topic:

Bug on Gallery to WhatsApp attachment

(Topic created on: 09-13-2024 06:52 PM)
5738 Views
Aaarjun888
Active Level 5
Options
Galaxy S
Hi @samsungsupport, 

I guess I am getting one bug on Samsung gallery app. After updating my Galaxy S24 ultra with 6.1.1 I am getting weird bug. 
When I am trying to send any image or video via WhatsApp the attachment it's showing as a bin file instead the real file format with pic or video thumbnail. 

image

After sending it to WhatsApp the file is going as a bin format.

image


And if receiver tries to open that file it asking for a different kind of option instead any gallery app to open.

image


What could possibly go wrong?
It's very irritating. 
Please help anyone.

2 Solutions


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy S
Kindly turn off maximum restrictions in Auto Blocker then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

View solution in context

Solution
Samsung_OneUi
Expert Level 5
Galaxy S
Turn off Maximum Restriction mode from the Auto blocker settings.

View solution in context

29 Comments
Solution
goodthings
Expert Level 5
Galaxy S
Kindly turn off maximum restrictions in Auto Blocker then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Aaarjun888
Active Level 5
Galaxy S
AWESOME AWESOME AWESOME....YOU ARE GENUS..

IT WORKED... THANKS BUDD....😊🤗
goodthings
Expert Level 5
Galaxy S
Your's most welcome.
0 Likes
Ashwinisonu
Beginner Level 2
Galaxy S
Thanks buddy
0 Likes
Ns_Anand
Beginner Level 2
Galaxy S
🙏
goodthings
Expert Level 5
Galaxy S
🙏.
0 Likes
Ranjeet_c
Beginner Level 2
Galaxy S
Thanks it's works
goodthings
Expert Level 5
Galaxy S
Your's most welcome.
0 Likes
SANDEEPAK
Beginner Level 2
Galaxy S

its working fine...Thanks