Bluetooth connection not working

[Omm12]

Hi everyone my s23 ultra Bluetooth is not connecting with my smart watch give me solution 

[AvishekG]

✅ 1. Basic Checks

Bluetooth ON: Make sure Bluetooth is turned on for both the phone and the smartwatch.

Distance: Keep the devices close (within 1–2 feet) during pairing.

Battery: Ensure both devices have enough battery power.



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🔁 2. Restart Both Devices

Power off and restart both your S23 Ultra and your smartwatch. This often fixes temporary connection glitches.



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🔄 3. Unpair Old Devices

On your S23 Ultra:
Settings > Connections > Bluetooth > Previously connected devices
→ Unpair/remove any old or unused devices.

On your Smartwatch:
Remove any old paired devices (consult watch manual if needed).



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🔧 4. Forget & Re-pair

1. On the phone, Forget the smartwatch in Bluetooth settings.


2. On the watch, reset or unpair the phone.


3. Try pairing again:

Open Galaxy Wearable or relevant app (e.g., Fitbit, Garmin, etc.)

Follow the pairing instructions again.





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🧹 5. Clear Bluetooth Cache (on S23 Ultra)

1. Go to Settings > Apps


2. Tap the 3 dots (top-right) → Show system apps


3. Scroll to Bluetooth → Storage


4. Tap Clear Cache and Clear Data


5. Restart your phone.




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📲 6. Use the Watch App

If your smartwatch uses a dedicated app (e.g., Galaxy Wearable, Wear OS, Huawei Health, etc.), open the app and try connecting through that.

Update the app via the Play Store if needed.



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🔄 7. Update Software

Make sure both your phone and smartwatch have the latest software updates installed.



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⚙️ 8. Factory Reset (Last Resort)

If nothing works:

Smartwatch: Try a factory reset (check your watch settings).

S23 Ultra: Only as a last resort, after backing up data.

[Saashy]

Bro, they are Samsung, they don't listen to anyone. These idiots have gone mad. This is the best wayonly to boycott their phones and avoid taking their phones. They ruined their old series by giving such bad updates so that their new series can be sold as much as possible.

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Reset app preferences: Settings > Apps > More option > Reset App Preferences.

● Kindly try to connect your device with "other devices" and check.

● Clear cache: Settings > Apps > Menu > Show system apps > Search and type "Bluetooth" > Bluetooth > Storage > Clear cache > Clear data > OK.

● The clear cache memory of a particular application: Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

● Reset settings: Settings>General Management>Reset> Reset all settings to their default.

● Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

● Kindly try to connect another device with your device or connect your watch with another mobile.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support