Original topic:

Argent Help please(whatsapp problem)

(Topic created on: 04-13-2017 07:17 AM)
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Anonymous
Not applicable
Options
Galaxy S
Hello everyone
I have S6 edge and I am facing issue in whatsapp.The problem is that when I click a photo from my camera and see photo in gallery the photo is perfect but when I share the same photo in whatsapp the photo become blur like it clicked from a 2 megapixel camera.I had uninstall whatsapp and reinstall it after that also my problem is not solved.
Anyone please help me.
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7 Comments
Anonymous
Not applicable
Galaxy S
Please help me
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Thor
Active Level 3
Galaxy S
its a problem of whats app not the phone
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Thor
Active Level 3
Galaxy S
Whats app compresses the photo and then send it , to reduce data size . and you cant turn this off.
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Anonymous
Not applicable
Galaxy S
Thank you for your reply but I am using this phone from 1 year and this problem is coming from last 7-8 days
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Imranphysics
Active Level 9
Galaxy S
Same case with us too, even ss looks so sharp in gallery but very poor in WhatsApp or messenger
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Anonymous
Not applicable
Galaxy S
Do you have any solution?
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Samsung_India_
Active Level 10
Galaxy S
Thank you for sharing your concern and feedback. We would like to inform you that kindly once uninstall the application under option Main menu >> Setting>> Application manager>> App>> uninstall. which causing error and reinstall it from play store however we have noted down your valuable feedback and we will surely share this with our relevant department, any update in this regards will be convey to you via various means of communication.
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