We are sorry to hear that is happening but we want to find an answer for you. Please let us know some more about what you are experiencing. What exactly happens to your device and are you doing anything specific when it happens? The more information ...
Thanks for being with Samsung and for sharing your concern. We would like to inform you that you need to use AFC (fast adaptive charger) and enable this under option Main menu >>setting >> device maintenance>> Battery >>enable fast charging. Adaptive...
Thanks for your query. Samsung On5 do not support Iris Scanner. Kindly let us know more info: - Have you recently updated your phone - Let us know the device's software version - Share the system logs (option to capture system log is available in ...
Thank you for your query. We would like to inform you that you can check encrypt option under option Main Menu >>Setting>>Lock screen and security >> Encrypt device. We hope this will help you.
We would like to inform you the Google assistant update will be rolling out via Google, so your phone with Marshmallow and Nougat OS should get it automatically. This is a server-side update, so your phone should automatically receive the update via ...