Original topic:

Android Auto heating issue S24

(Topic created on: 02-23-2024 07:09 AM)
186 Views
bmp007
Active Level 1
Options
Galaxy S
I recently bought an S24 and S24 Ultra. No doubt these are excellent phones. However the S24 (Exynos variant) heats a lot while using Android Auto (with Google Map). But the "S24 Ultra" does not have this issue.

Please fix this in future software update. 
#S24 #S24Ultra #Exynos2400 #Exynos
3 Comments
goodthings
Expert Level 5
Galaxy S
Please complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Mayur000
Active Level 6
Galaxy S
Just goto service centre.

Heating issue is related to processors.

Higher frequency may heat a lot.
Capping to lower frequency may not heat.

Better kernel can handle it easily by distribution of instructions to idle cores.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments, and taking your valuable feedback, We are continuously working to make our products better and more efficient.

Kindly share the log file. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve your issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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