S24 heating issue...using this phone is a misuse 🤣

[JainMa]

Phone is continuously giving heating issues while summers have not even kicked in properly...in few minutes of initiating android auto and even without even using maps the phone starts giving this overheating message...irrespective of placing the phone on wireless charger or on wired charging or on no charging.....even my 4 year old s10 used to sustain better with android auto while charging..

I guess exynos isn't there yet and phone is not made to last long...probably thats why co. Is offering such long android updates...as it is never going to be required with these many manufacturing issues!!!🤣

First the speaker issue now this!!!

I am sure samsung will now say this is a misuse again🤣

Using s24 is a misuse !!!!😅🤣

[Karan087]

Should have bought s24 ultra instead.

[M2kkk]

Same issues on the ultra as well.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Rapidhunter]

Hi team,

This issue I've been having with my purchase for a month hasn't been fixed. I even went to the service center like you (customer service) told me to, but they couldn't do anything.

[JainMa]

Are you having this issue when you connect with android auto or generally too?

[Rapidhunter]

In both cases, if I haven't used any kind of cooling (AC or cold packs, etc.)

[JainMa]

Sent the reports already...awaiting reaponse

[rajchd]

Purchased s24 plus. Yesterday. Have similar heating issue, poor audio quality. Earlier had A71. It had no heating issue. Also voice output is good. Seems samsung was in hurry to launch it without proper testing. And close to 1 lakh for such quality hurts. I was ardent samsung follower. Purchased all my phones till day may be 6 at different times of samsung brand. Seems I have to switch my loyalty to some other brand now.

[yesimmiracle]

0 -100 full charged time?