I bought my S20 FE 5G last year it been just 4 months and I have faced a lot of issues which are as follows:
1. 5G and 4G issues
2. Phone Glitch
3. Heating Issues
4. Apps gets hanged or crashes
5. Hotspot gives only 4G
6. Nearby share not Turning off
Since I bought the phone I have faced issues with 5G and 4G network, I don't get stable 5G network or no 5G network at all when I have towers of 5G in my area also the 4G network is also not strong , my last phone was lower specs and yet I never faced 4G issues it is really disappointing. When I researched I got to know that S20 FE 5G does not have n38 and n77 band which are really important bands for 5G add these bands through software updates if possible. I also faced phone glitches where the screen literally shows distorted pixels it happens on apps like youtube, instagram etc. I also faced heating Issues which is a lot like for using youtube the phone gets hot, again disappointing, also this happens when I use my phone casually. App gets hanged or crashes are also one of the issues I have faced not so often but yeah I have faced this issues where the app gets hanged and doesn't respond and I have to close the app then start again it is really frustrating also the app crashes sometimes, I faced the app hang more than app crashes. I already addressed the 5G network issues similar to it is the Hotspot issues where I have a 5G network and when I turn on Hotspot it switches to 4G on my phone thus I don't get 5G network on my phone nor on the device I'm using Hotspot for. It is really frustrating. One more issue I have started facing since past few weeks is that nearby share on phone does not turn off and when I try to click on it for turning it off it takes me to the nearby share settings again really frustrating.
I want Samsung to fix this issues soon it is really disappointing to face so many issues in just since 4 months, I was hoping to use this phone for long but looking at these issues it seems like the phone won't even last a year.
One more thing is that to give the new software update Android 14 One UI 6.1 to S20 FE 5G I think the S20 FE 5G deserves it.
I want Samsung to address this issues as serious issues to their higher ups. Hoping to hear back and more importantly to get a fix on these issues.
As per your query, we request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
I visited your samsung service centre but there low skilled engineer doesn't find cause for error and reset my device and give me back ..yet the issue happening. Now which service centre I have to go? Kindly answer me samsung...!
