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01-01-2022 10:28 AM (Last edited 01-01-2022 10:33 AM ) in
Galaxy SSolved! Go to Solution.
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01-01-2022 03:48 PM in
Galaxy Shttps://r2.community.samsung.com/t5/Galaxy-S/Apps-not-updating-post-A-12-update-on-S21-Ultra/td-p/10...
I am also facing same issue but only for single app which I was using fine prior Android 12 update on S21 Ultra.
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01-01-2022 04:28 PM in
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01-01-2022 04:48 PM in
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01-01-2022 04:28 PM in
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01-01-2022 04:46 PM in
Galaxy SIt was hoped that the recent released patch by samsung would solve these issues but few are still there.
Let's see.
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01-01-2022 04:47 PM in
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01-04-2022 05:03 PM in
Galaxy SThank you for contacting Samsung Gulf Customer Care.
According to our technicians report, According to Google mobile Services analysis, we tried to reproduce this issue several times, but it was not reproduced.
Also, when we checked log file, there was not informative information about issue.
In order to report an issue to the company, you need a video including the exact reproduction path and problem reproduction process.
We will continue to monitor the issue and report it to the app company if it occurs continuously.
Please follow the given steps:
1. Open your device's Settings app Settings.
2. Tap Apps and then See all apps.
3. Scroll down and tap Google Play Store app.
4. Tap Storage and then Clear Cache.
5. Next, tap Clear data.
6. Re-open the Play Store & update Google Play Store app again. If issue still occurs then share the fresh log and video otherwise kindly close the issue as third party.
Best Regards,
Samsung Gulf Customer Care
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01-04-2022 05:28 PM in
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01-04-2022 05:32 PM in
Galaxy S