Android 12 S21 Ultra Google play store

[syedshamsi]

I am trying to install apps on google play store... but unfortunately the app doesnt install. After dowloading the file play store shows installing and it terminates showing an error. Any solutions for this

[VikrantTambade]

You can check my same post.

https://r2.community.samsung.com/t5/Galaxy-S/Apps-not-updating-post-A-12-update-on-S21-Ultra/td-p/10...

I am also facing same issue but only for single app which I was using fine prior Android 12 update on S21 Ultra.

[syedshamsi]

I am facing this for many apps while installing... and for updation of many apps which are installed

[VikrantTambade]

Actually, I purposely copied that post's link here so that you will know that these issues were tried solving by Ambassador too. Alll his solutions were tried out but nothing has helped me.

[syedshamsi]

Moreover the solutions which has been mentioned in ur post.. i did try out... nothing helps out..

[VikrantTambade]

Actually, this is what we were discussed in your last similar post.

It was hoped that the recent released patch by samsung would solve these issues but few are still there.

Let's see.

[syedshamsi]

Recent update dint help out much ... i had the problem since i did the android 12 update

[syedshamsi]

Dear Customer,
 
Thank you for contacting Samsung Gulf Customer Care.  
 
According to our technicians report, According to Google mobile Services analysis, we tried to reproduce this issue several times, but it was not reproduced.
Also, when we checked log file, there was not informative information about issue.
In order to report an issue to the company, you need a video including the exact reproduction path and problem reproduction process.
We will continue to monitor the issue and report it to the app company if it occurs continuously.
Please follow the given steps:
1. Open your device's Settings app Settings.
2. Tap Apps and then See all apps.
3. Scroll down and tap Google Play Store app.
4. Tap Storage and then Clear Cache.
5. Next, tap Clear data.
6. Re-open the Play Store & update Google Play Store app again. If issue still occurs then share the fresh log and video otherwise kindly close the issue as third party.
 
Best Regards,
Samsung Gulf Customer Care
 

[VikrantTambade]

This cache and data clearing of Google play store is not helping. And this was already mentioned in my post too.

[syedshamsi]

I know .. this is what they have replied across... 😔