Original topic:

About Green line in S21 FE

(Topic created on: 05-04-2024 06:37 PM)
126 Views
JMK96
Active Level 3
Options
Galaxy S
Any update on free screen replacement for green line issue in S21 FE?
4 Comments
Tiger1337
Beginner Level 2
Galaxy S
Bhai koi aur company ka lele
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prashantw511
Active Level 3
Galaxy S
Dear Sir/Madam,

I recommend that you review the news articles published by various newspapers and news channels. As a working journalist, I am familiar with the process and understand the significance of PR events and how they can influence public perception.

The articles suggest that Samsung India may have intentionally disseminated misleading and false information through newspapers, which could be considered deceptive to customers. It is important to note that business relies on trust and the value of the company's reputation.

Sincerely,
[PrashantWaghmare]
Mantralaya Ani Vidhimandal Varthar Sangh ( President )
Executive Editor
Dainik Lokshahi
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, we would like to inform you that as of now, there is no free-of-cost policy available for screen replacement.

If you are facing an issue kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

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sakuya_bob
Active Level 7
Galaxy S
First, try contacting the service center. If they don't help or ask for a large sum of money, simply register a complaint on the NCH app for assistance. For more details, refer to my latest community post.
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