Original topic:

note 20 ultra battery issue

(Topic created on: 01-05-2021 02:20 PM)
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Anonymous
Not applicable
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Galaxy Note
if i charge my phone to say 100% and don't use it overnight let's say for 8 hours why does the charge drop to 7 to 8 % 
This means that after 8 hours when I start using it the charging percentage shows 93 or 92 percent 
Why this big drain 
Pls help 
10 Comments
Galaxy Note
when had you purchased
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Anonymous
Not applicable
Galaxy Note
Nov 2020
Anonymous
Not applicable
Galaxy Note
November 2020
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Dilli
Expert Level 5
Galaxy Note
since your unit is in warranty approach SC. pay them a visit
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Galaxy Note
It depends on so many factors, such as the number of applications you regularly use, the network strength in your area, your personal usage pattern. Most probably you need to turn on Adaptive Battery setting. By default it stays off. Try it out and see if there's a difference.
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Battery drainage" issue kindly follow the given below step:

>>Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory.

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question) along with screenshots, short videos and error log file, so that we can assist you accordingly.

Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Haemu
Beginner Level 2
Galaxy Note
Hi @Dharamit,has your issue got resolved,how is the battery life now?
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Anonymous
Not applicable
Galaxy Note
still the same
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Haemu
Beginner Level 2
Galaxy Note
Thanks for the update,are you able to go through the day,with a single charge?
How much SOT are you getting,is there any improvement post UI 3.0 upgrade.
Some people suggesting to limit the functions to save power such as dark theme/Sync off etc. which appear like an adjustment and helpless condition due to poor battery design.
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