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05-05-2020 02:31 PM in
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05-05-2020 03:51 PM in
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05-06-2020 01:04 PM in
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05-06-2020 01:08 PM in
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05-09-2020 02:06 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly check device in safe mode :-
Steps to enter into Safe Mode:- Press and hold the Power key, when Power off icon appears > hold power off icon.
Exit safe Mode:- Restart device.
Note:- If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.
If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-14-2020 08:44 AM in
Galaxy Note