Suddenly two days ago my Note9's fingerprint stopped working , I had not installed any new apps in two days so I tried resetting the phones settings but it didn't work then I performed a reset and the fingerprint sensor starting working again but after restored backup it stopped working again . I also check sensor by #*0*# and performing normal scan then in the results everything passed except for reset test .
Phone does not show any error it just stopped working .
We are very sorry for the inconvenience caused to you and as you have tried all the steps we request you kindly visit the nearest Samsung service center as your device needs physical inspection. Please be assured your issue will be resolved soon.
