Suddenly on screen fingerprint stopped working in my note 10 plus, tried soft reset, full reset, dalvik cache clear as well as safe mode. Nothing fixed.
After couple of days, screen display quality degraded, in WQHD+ screen looks like, not able to produce many colour combinations.
Please help what is the issue and what could be the reason behind it. I am big fan of note series. But looks like relying at bad place.
I preserve phone like a baby. So there is no possibility of any single scratch or damage.
We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:
* Try re-registering fingerprints of the hand used most often to perform tasks on the device.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
