Original topic:

Note 20 ultra Fingerprint operation cancelled . How to fixed thish problem?

(Topic created on: 01-14-2023 09:16 PM)
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kamanuzzaman
Active Level 1
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Galaxy Note

image



3 Comments
sukhjinder_07
Active Level 8
Galaxy Note
Properly Clean ur finger and screen also then try with soft push if it's not worked then try hard push and place ur finger properly
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Galaxy Note

is a screen guard installed??

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cs-member11
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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