Original topic:

Note 10+ Screen colour degraded after security patch update

(Topic created on: 09-24-2021 12:14 AM)
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RpJogee
Active Level 1
Options
Galaxy Note
Hi Team,
It's unfortunate to tell you that, display of my note 10 plus washed out withn week of latest update. It's unwelcome and proves immature testing before release. Who would be paying me if my device is tampered with multiple errors after update.

First of all, on screen fingerprint stopped working.
Within next couple of days display quality degraded like seeing lower bit display with less colours.

Tried soft reset, hard reset / full wipe, dalvik cache clear, safe mode nothing worked.

Please help.

#samsung 
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4 Comments
SanjayM2002
Active Level 5
Galaxy Note
No bro nothing is wrong with my note 10 plus after September update
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RpJogee
Active Level 1
Galaxy Note
Love to hear this brother. But unfortunately I updated September patch , then next week I was doing a recording. All of a sudden tried dipping in water for 1-2 second. And then after onscreen fingerprint stopped showing error as " fingerprint operation cancelled" after 2 more days display got washed out. O have shooted video from different phone , will upload upon my youtube channel. Maybe usefull to refer.

Tried resetting, cleared dalvik cache,sift reset, full wipe, re-upgraded note 10 plus firmware , nothing fixed the issue.

XUV700 सारे फीचर्स: https://www.youtube.com/playlist?list=PLLRiVxUpjFK-iRSdnHkIqOtdBGJRq2SIw
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

Thank you for writing to Samsung.  

Warm Regards,
Samsung Customer Support

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RpJogee
Active Level 1
Galaxy Note
Dear Team, Can you assure we do not need to pay for it. As this has been occurred either by update or on screen fingerprint/IP68 has serious flaw.
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