Original topic:

Fingerprint Scanner Stop Working after 2 to 3 days

(Topic created on: 12-02-2020 02:17 PM)
163 Views
irfu066
Active Level 1
Options
Galaxy Note
Fingerprint stop working after 2 to 3 days after updating to beta version on note 10+.

6 Comments
GOPINATH-R
Expert Level 2
Galaxy Note
omg
0 Likes
Abpal
Active Level 10
Galaxy Note
Send feedback
0 Likes
irfu066
Active Level 1
Galaxy Note
after restarting the phone it works fine.
0 Likes
AbhijithAshok
Active Level 7
Galaxy Note
the same issue is happening on my Note 10, fingerprint icon disappears sometimes and only option is rebooting the device, but it's not a permanent solution...
0 Likes
irfu066
Active Level 1
Galaxy Note
yes bro U R right!!!
0 Likes
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We are sorry for the inconvenience caused to you. We request you to kindly send us the error log file along with the Video or Screen-shots within 15 minutes of issue occurrence through error report section from Samsung Member Application:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. As this will help us to further investigate and resolve your concern.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes