Samsung pass

[Doct0rb]

I have an issue with SAMSUNG PASS, I raised it to UAE branch for support. They said we can not help you ask sasmsung members.

SAMSUNG COMPANY WHAT IS THE BENEFIT OF A WHOLE BRANCH THAT CAN NOT SOLVE A SIMPLE ISSUE. SUCH UNPROFESSIONAL TO HANDLE CUSTOMER ISSUES AND DOSE NOT KNOW HOW TO HANDLE A SIMPLE APPLICATION.... 

SHUTDOWN ALREADY...WITH UNPROFESSIONAL ATTITUDE AND UNRELIABLE SERVICES 

[adharsh_]

What type of issue are you facing?

[Doct0rb]

When I use sasmsung pass .. it request Samsung user name and password... I enter it correctly.. then the second screen appears for password confirmation

The confirmation dose not accept any password

[ojwh]

Hello. Were you able to resolve this? I just had a look at the app/service here and it is working ok.

Can you try resetting your Samsung password and then signing in again? Also, set up alternative authentication methods so that you can use your fingerprint, etc.

[Doct0rb]

I did changed samsung user name mutiple times but , I am receiving the same from SAMSUNG PASS

[Doct0rb]

I can not get beyond Passeord confirmation

[Zammi]

If you are on S23 and upgraded to One UI 6.1, you are not alone. It's a known issue, Samsung, yet to release an app update Pay/Wallet/Pass etc to correct this. I'll try to find that source of information and post here.

[Doct0rb]

If the issue is from their side, they need to compensate me . As my U22 phone is locked and required samsung pass to be opened

[Doct0rb]

They don't want to do anything

[Samsung_specialist]

Apologies for the inconvenience.

Unfortunately, the service center is unable to assist with issues related to security details and personal accounts, as these matters require careful handling of sensitive information. However, we recommend trying the following steps to address the issue:

Please attempt to change your Samsung account password to ensure it is entered correctly.
After changing the password, try logging in to Samsung Pass again to see if the issue persists.

For further assistance and to explore potential solutions, we encourage you to visit the Samsung Account FAQ page using the following link: https://www.samsung.com/ae/shop-faq/samsung-account/